What types of packaging do you offer?
- C5 aftermarket accessories are packaged using our “Color Coded” back card
system."Click Here" for an example.C5 also offers CUSTOM
PACKAGING. Using our in house graphics department we are able to assist in creating a unique way
enhance the value of your store brand! In addition to our standard back card options, most OEM product
will come packaged in official OEM packaging..
How does C5 ship my order?
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C5 utilizes its relationships with the nation’s largest freight providers to offer “optimized shipping”.
Unless specified otherwise, C5 will ship your order using the most cost effective method. We also take in to consideration ship
time. We understand that getting your product quickly and accurately is very important!
After I order, how long does it take for my package to ship?
- We are proud to offer “Same Day” shipping in
most instances. As long as your order is placed before 2:30PM CST it will generally ship same day. Otherwise it will ship on the next
business day.
What is your drop shipping policy?
- As a service to our valued customers, C5 offers
drop shipping at no additional cost. We realize that from time to time you may run out of an item at
your store, or you may get a “special order” request. If such is the case don’t hesitate to
ask C5 to do a Drop Ship and have the product delivered straight to the customer!
- If you have multiple locations, save your time and money and have C5 deliver your product directly to your stores!
This service is available at no cost!
How does online ordering work?
- C5 allows you to access your online account 24 hours a day, 7 days a week.
You can view our entire product line, pricing, and stock information! This level of electronic interaction
allows you to manage all aspects of your account over the internet. From placing orders to adding drop ship
locations, you can manage it all from our website!
How do I find out about new product releases?
- Your dedicated account representative will communicate new product information
to you on a regular basis.You may also sign up for our e-Release program by "Clicking Here".
Our online catalog also showcases the newest products we’ve received.
How are your products labeled?
- All of our products are tagged with a UPC code
and a brief product description including compatibility of product.
In addition to this “standard” option, custom bar-coding/descriptions are available at no cost.
How do I place orders?
- You can place your order in any of the following ways:
- Online (via our 24/7 portal)
- Telephone (a dedicated sales representative
will be available Monday – Friday from 8AM to 5PM CST.
- FAX (800-775-5943)
- E-Mail
How long will it take for me to receive my order?
- "Click Here" to view a “Transit Times” map.
- All orders placed before 2:30PM CST will generally ship same day
Do you have minimum order requirements?
- C5 does NOT have any minimum order requirements
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